Design Institute of Australia’s code of ethics
Doctoral thesis – Towards an understanding of product pleasure (Chibber, 2007)
Science Direct Website: Ergonomic Design
Encyclopedia Britannica: Human-Factors Engineering
Interaction Design Foundation: Stage 1 in the design thinking process: Empathise with your users
Interaction Design Foundation: Empathy mapping
The following journal article is available online from the State Library of Queensland (SLQ). If you're not a member you will need to sign up, however membership if free and only takes a couple of minutes.
- Designing with empathy: Humanizing narratives for inspired healthcare experiences (Carmel-Gilfilen & Portillo, 2016)
A.C.T Model
Van Gorp, T and Adams, E. (2012) in the book Design for Emotion.
YouTube video (2 min) - Design thinking: Empathy (National Arts Strategies, 2014)
TEDx talk (8 min)- Design for emotion (Badve, 2015)